Mercy Health

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Patient Benefit Rep II

Patient Benefit Rep II

Requisition ID 
Position Type 
Full Time
Coletta Oncology
US-OK-Oklahoma City

More information about this job


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We’re a Little Different


Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.  


We don’t believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.


At Mercy, you’ll feel our supportive community every step of your day, especially the tough ones. We’re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.

Responsibilities and Qualifications

The Patient Benefit Representative is responsible for facilitating all components related to insurance and benefit analysis prior to the delivery of services.   This position must have a strong understanding of various insurances and stay abreast of payor requirements.


The Patient Benefit Representative is responsible for reviewing patient appointments and/or admissions, obtaining information related to out of pocket financial responsibility, securing necessary authorizations, performing insurance management, securing insurance referral requirements and coordinates as needed with insurance companies to ensure timely reimbursement.  Serves as a mentor to fellow Patient Benefit co-workers. 



We’re all unique pieces of a puzzle at Mercy, connected together to create a beautiful picture of health. And being the perfect fit for your role requires a specific set of qualifications that you’ll bring with you:


Experience and Education Requirements

1-2 years of experience with medical terminology, insurance plans, verification of benefits, authorization and pre-determination. High School diploma required prefer some college education and/or Certified Health Access Associate (CHAA).


Minimum Skills, Knowledge and Ability Requirements

  1. Ability to communicate effectively both orally and in writing, excellent telephone etiquette required.
  2. Ability to establish and maintain effective working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies.
  3. Strong interpersonal skills
  4. Strong organizational skills; attention to detail
  5. Ability to work under stress, meet deadlines and perform all daily assignments with consistent accuracy.


We’ll Support You at Work and Home


Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds, even to part-time employees. We’re proud to provide tuition reimbursement to help you grow and learn new skills.


What Makes a Good Match for Mercy


Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.

Connect with Mercy

What if I am not ready to apply? Submit your resume here and be considered for future opportunities!