Mercy Health

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Senior Scheduler

Senior Scheduler

Requisition ID 
Position Type 
Full Time
Mercy Clinic Burn
US-MO-Saint Louis

More information about this job


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We’re a Little Different


Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.  


We don’t believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.


At Mercy, you’ll feel our supportive community every step of your day, especially the tough ones. We’re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.


Responsibilities and Qualifications

The senior scheduler is reponsible for scheduling surgical and other major diagnostic procedures as ordered by the physician. This includes coordinating with off-site surgical facilities, preparing records and films for the case, communicating pre operative instructions to the patient and family, and scheduling pre operative testing.


  • As ordered by the physician, accurately and in a timely manner (within 48 hours) schedules surgery according to physicians' individual procedure guidelines, patient's insurance restrictions, and facility time constraints. Provides complete documentation of each scheduled procedure in EPIC and in physicians' log books.
  • Coordinates with plastic surgeons, radiology and nuclear medicine for cases that require their participation. Provides for timely communication with all involved parties to ensure efficient and effective patient care and use of surgeon's time.
  • Schedules preoperative testing as required for each patient to ensure completion in adequate time for surgery clearance. Provides clear instructions to patients and families regarding pre operative testing schedule, per operative instructions, and directions for arrival the day of surgery.
  • Prepares required reports and films for surgical cases according to physician preferrences in a timely manner.
  • As necessary schedules other major diagnostic procedures ordered by the physician and as requested makes patient appointments.
  • Provides complete and accurate patient information to the percertification coordinator and/or financial coordinator for the purpose of patient benefit assessment, in order that necessary precertification, and referrals are obtained in a timely manner. Coordinates with precertification coordinator the submission of predetermination letters for prophylactic mastectomy procedures to ensure timely response. Ensures that no surgical or diagnostic procedures are scheduled without proper insurance verification, pre-certication and referrals.


Because you’re committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That’s why you’ll bring to your role the right set of qualifications:


  • High school diploma or equivalent
  • One year of surgical/medical office experience
  • Prior surgical scheduling experience strongly preferrered



We’ll Support You at Work and Home


Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds, even to part-time employees. We’re proud to provide tuition reimbursement to help you grow and learn new skills.


What Makes a Good Match for Mercy


Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.


Scheduling Coordinator

Surgical Scheduler

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