We’re a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
We don’t believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.
At Mercy, you’ll feel our supportive community every step of your day, especially the tough ones. We’re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.
Responsible for providing quality and safe delivery of medical social services in the clinic setting according to Mercy policies and procedures and accepted professional standards of practice. Anticipated patient concerns include: domestic violence, parenting preparation, postpartum depression, navigating community support services, developing personal healthcare goals, tobacco and substance abuse. This individual will develop relationships with established support programs within Mercy, as well as, the community to optimize patient involvement in these programs.
1. Provides medical social services for appropriate patients and caregivers in the clinic setting to include assessment, counseling, and referral assistance.
2. Ensures quality and safe delivery of patient services.
3. Assists the physician and other members of the health care team in understanding the significant social and emotional factors related to patient health problems.
4. Works with the family to utilize appropriate community resources.
5. Communicates patient progress with referring physicians and other members of the clinical staff. Reports the physical and emotional conditions and reactions to treatment and interprets social and physical factors in the environment that affect patient care. This may require joint planning with other disciplines to avoid duplication and to coordinate information and service.
6. Ensures care delivery and documentation are in compliance with current federal and state regulations and JCAHO standards as well as standards of practice for medical Social Service.
7. Prepares clinical progress notes. Carefully documents observations and evaluations, teaching and training activities that were done during each patient appointment and/or interaction. Completes appropriate clinical documentation in the assigned time frame.
8. Acts as a consultant to the other agency personnel.
9. Demonstrates the ability to prioritize assignments based on patient need and satisfaction.
10. Establishes a good rapport and relationship with patients and their families, Mercy staff and other individuals and resources in the community.
11. Consistently adheres to universal precautions including use of personal protective equipment as appropriate.
12. Maintains a professional appearance, adhering to Mercy Health System dress code, consistently displaying co-worker name badge.
13. Performs other duties as assigned.
Because you’re committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That’s why you’ll bring to your role the right set of qualifications:
Education: Master's degree from a school of social work accredited by the Council of Social Work Education.
Experience: Minimum of one year social work experience in a health care setting.
Certification/Registration: Must have current American Heart Association Heartsaver Provider Card or obtain one within probationary period. Effective 4/1-2010, new co-workers must have a current American Heart Association Healthcare Provider card or obtain one within the probationary period.
Other: Knowledge of the principles and practices or medical social work. Good communication skills and ability to adapt professional skills. Knowledge of community services. Working Conditions, Mental and Physical Requirements: The physical demands described here are representative of those that must be met by the co-worker to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the co-worker is regularly required to stand; walk; sit; talk or hear; use hands to finger, handle or feel objects, tools or controls; climb or balance, stoop, kneel, crouch or crawl; and reach with hands and arms. The co-worker must be able to lift and/or move more than 50 lbs. Physical demands are attached plus push, pull and grip up to 30 lbs., pinch up to 10 lbs., kneel, crouch, and crawl minimally. The work environment characteristics described here are representative of those a co-worker encounters while performing the essential functions of this job. While performing the duties of this job, the co-worker will occasionally work in outdoor weather conditions. The noise level in the work environment is usually moderate.
We’ll Support You at Work and Home
Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds, even to part-time employees. We’re proud to provide tuition reimbursement to help you grow and learn new skills.
What Makes a Good Match for Mercy
Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.