Mercy Health

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Clinic Training Coordinator

Clinic Training Coordinator

Requisition ID 
2017-757649
Category 
Human Resources/Training, Development & Optimization
Position Type 
Full Time
Shift(s) 
Days
Department 
Talent Development
Location 
US-AR-Rogers

More information about this job

Overview

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We’re a Little Different

 

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.  

 

We don’t believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.

 

At Mercy, you’ll feel our supportive community every step of your day, especially the tough ones. We’re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.

 

Responsibilities and Qualifications

Responsible for developing and maintaining exceptional customer satisfaction with centralized education services for clinical co-workers including but not limited to those serving in inpatient, ambulatory, home care and long-term care settings. Assists with strategic planning for consolidated clinical education services offered at local levels. This position leads clinic education services scope: orientation, competency program, in-service education, and continuing education in assigned community. Serves as a trainer and leader for the Mercy University - Clinic Academy program in the community assigned working with Training Manager – Clinic Education and peer TDO trainers and Mercy University – Clinic Academy site operational leaders to assist with the development and enforcement of policies, procedures, and operational training content. This individual must be willing to cross departmental lines and assist operationally when patient needs recommend it. This individual must be able to fill in for peer Training Coordinators in their assigned community when a position is vacant and licensure allows. This individual must be willing to integrate into the clinic setting at designated Mercy University – Clinic Academy site and partner with site operational leader to ensure TDO training goals and operational goals are aligned. Ensures Mercy Values and Charisms are reflected in all aspects of training in the assigned community. Perform duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Qualifications:

Each career at Mercy represents unique members of our caring ministry’s “body”, working together for the health and strength of the whole. To achieve our goals, we need all the parts functioning at their best and this requires the specific qualifications that you’ll bring with you:

  • Associates Degree or comparable experience in a clinical, educational, or management area of expertise.
  • 3 years MA/LPN/RN experience.
  • Three (3) years experience in training and development, one (1) year clinic experience, and three (3) years of experience leading people, processes or projects.
  • Superior relationship-building and interpersonal skills.
  • Superior goal accomplishment skills.
  • Demonstrated ability to coach and mentor others.
  • Strong assertiveness skills; able to manage conflict in a variety of situations.
  • Demonstrated module/curriculum design and implementation skills.
  • Demonstrated facilitation/training skills.
  • Superior organizational skills.
  • Superior written and verbal communication skills.
  • Able to travel within the community as needed, with occasional assistance in neighboring communities possible

 

We’ll Support You at Work and Home

 

Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds, even to part-time employees. We’re proud to provide tuition reimbursement to help you grow and learn new skills.

 

What Makes a Good Match for Mercy

 

Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.

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