• Process Management Specialist

    Requisition ID
    Information Technology
    Position Type
    Full Time
    Process and Quality Assurance
    US-MO-Saint Louis
  • Overview

    Job Template Header


    We’re a Little Different


    Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.  


    We don’t believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.


    At Mercy, you’ll feel our supportive community every step of your day, especially the tough ones. We’re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.


    Named as one of the best hospital IT departments in the country by Healthcare IT News! 




    Responsibilities and Qualifications

    Work Duties

    • Coordinates with MTS Departments for compliance with established internal controls and procedures by examining records, reports, operating practices, and documentation.
    • Compares processes, work items and documentation to audit standards/requirement, reporting all variations.
    • Helps to coordinate and complete audit requests in preparation for Internal and External audits.
    • Recommends new/updates to policies and procedures to support compliance standards and deliverables
    • Reviews and stays up to date on new security legislation and audit controls to include (ITGC Financial controls, PCI controls, and SOC controls; advising leadership on needed actions.
    • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
    • Contributes to team effort by accomplishing related results as needed.

    Skills / Qualifications:

    • Fluency in Information Technology processes and terminology
    • Audit, Risk Management, or Compliance background
    • Experience in testing of IT controls and processes
    • IT/Security experience
    • Good documentation skills
    • Attention to Detail
    • Strong research capabilities
    • Some understanding of ITGC Controls, SOC Compliance, PCI Compliance Audit helpful
    • Project Management skill as plus

    Because you’re committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That’s why you’ll bring to your role the right set of qualifications:

    • Education: Bachelor's degree in related field, specialized training, or equivalent work experience
    • Other skills:
      • Knowledge of business and information systems environment
      • Experience developing business process solutions through reengineering or workflow design activities
      • Experience in the design and production of quality deliverables
      • Ability to write effectively
      • Experience in business writing
      • Good communication skills, both verbal and written
    • Experience: Two (2) years of relevant technical or business work experience

    We’ll Support You at Work and Home


    Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds, even to part-time employees. We’re proud to provide tuition reimbursement to help you grow and learn new skills.


    What Makes a Good Match for Mercy


    Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.


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    What if I am not ready to apply? Submit your resume here and be considered for future opportunities!