• Senior Analyst - Quality

    Requisition ID
    Information Technology
    Position Type
    Full Time
  • Overview

    Job Template Header


    We’re a Little Different


    Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.  


    We don’t believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.


    At Mercy, you’ll feel our supportive community every step of your day, especially the tough ones. We’re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.


    New Grads Welcome to apply!

    Responsibilities and Qualifications

    This position is responsible for ensuring data integrity in Care Management's CCMS software application. CCMS is used by Care Management's Utilization Management, Disease Management, Care Management, Pharmacotherapy Management & Behavioral Health Management Services. This position is also responsible for the investigation of issues & errors generated during daily production jobs or during the implementation of new clients. Other responsibilities include maintaining troubleshooting guides, coordinating user acceptance testing and developing sql queries to assist with investigation & resolution of data integrity issues. 


    Generate Daily Error Reports, Investigate Errors, Communicate Errors & Monitor resolution of errors generated from both inbound & outbound transations.

    Generate and distribute reports used by Mercy Care Management Operations including but not limited to Pending Claims Reports & Eligibility Reconciliation

    Activing participate in implementation projects to ensure a smooth transition from implementation to production support.

    Coordinate user acceptance testing & maintain an issues logs during implementation of new data exchanges, fixes or enhancements.

    Assist with manual clean-up efforts including data entry in CCMS with supervision, training and procedural instructions.


    Each career at Mercy represents unique members of our caring ministry’s “body”, working together for the health and strength of the whole. To achieve our goals, we need all the parts functioning at their best and this requires the specific qualifications that you’ll bring with you:


    • Qualification 1:  B.S. in Computer Science or related field required.
    • Qualification 2: Two years experience in SQL development and working knowledge of electronic data exchange in the healthcare industry.

      Other: good organizational skills, documentation skills & communication skills excellent problem solving skills.

      Preferred Experience: Working knowledge of Utilization Management in Healthcare & X12 Standard EDI Transactions.

      Preferred Other: Excellent Documentation Skills including flowcharting, business requirements definition.


    We’ll Support You at Work and Home


    Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds, even to part-time employees. We’re proud to provide tuition reimbursement to help you grow and learn new skills.


    What Makes a Good Match for Mercy


    Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.

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