We’re a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
We don’t believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.
At Mercy, you’ll feel our supportive community every step of your day, especially the tough ones. We’re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.
Provides case management/therapy for patients and families to enhance their psychosocial
functioning. Performs duties and responsibilities in a manner consistent with mission, values and mercy service standards.
a. Follows confidentiality policy with regard to patient information spoken, written or exchanged with others.
b. Complies with Infection Control guidelines.
c. Complies with patient rights and regulations.
d. Adheres to hospital wide and department safety regulations.
Coordination of Services:
a. Serves as advocate for the patient/family to the Interdisciplinary Team and encourages patient/family participation in the plan of treatment and discharge plan.
b. Works with the patient/family member, the Interdisciplinary Team members, Nursing, Rehab, Dietary, etc. and physicians to plan for the patients discharge and aftercare.
c. Participates in QI activities that identify ways to improve patient care.
d. Is knowledgeable of community resources and utilizes resources wisely.
e. Makes sure arrangements for patient discharge are appropriately and safely carried out.
a. Performs case management/therapy for behavioral health services. Assures that the related emotional and social needs of the patient are met and maintained on an individual basis.
b. Completes initial assessments on each patient to include demographic and psychosocial information. Assures information is documented in medical record for each discipline to use.
c. Meets with patients and/or family members to develop and review treatment plan goals and prepare for discharge. Obtains appropriate signatures.
d. Provides crisis intervention, individual/family/group therapy according to patient needs.
e. Appropriately assess and intervenes in situations of abuse or neglect. Takes appropriate action as mandated reporter.
f. Assists patients and family members with discharge planning. Provides information and/or referrals for medication management, psychiatry, pcp, support/recovery meetings, therapy, and other resources as needed.
g. Monitors ongoing needs of patient for psychosocial interventions and appropriate discharge plan.
h. Completes required documentation on clinical record. Attends interdisciplinary team meetings and provides input on patient status and discharge plan.
i. Updates and maintains care plan/treatment plan to reflect changing needs of patients utilizing appropriate resources and documents patients and/or family response to education.
j. Keeps abreast and complies with regulatory changes. Participates in annual review and revision of policies and procedures according to JCAHO standards.
k. Provides community resource information to patients and families.
l. Demonstrates flexibility regarding workload, assignments and change.
a. Uses education and expertise to act as resource for MH Case Manager/ MH Case Manager I co-workes for psychosocial counseling.
b. Provides support and education to patients and families to facilitate and adaptation to illness or disability and compliance with recommended treatment.
c. Communicates with patients and families in a timely manner in regard to patient’s progress, needs, and discharge plans.
d. Develops and maintains relationships with community agencies.
e. Communicates patient goals and changes in status to other Interdisciplinary Care Plan Team members and utilizes input to revise care plan for optimum patient benefit.
f. Makes independent decisions in routine and complex situations and informs appropriate persons of actions and results.
g. Gives thorough information to leader and/or case manager/therapist covering on weekends and during PTO to enable the staff member to easily take over in the patient’s care.
a. Maintains knowledge base through continuing education and applies knowledge to current social work practice.
b. Working knowledge of Microsoft Office products and proficient computer skills.
Because you’re committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That’s why you’ll bring to your role the right set of qualifications:
Education: Master's degree required in Social Work, Counseling or other human-service related field.
Licensure: Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC) required.
Experience: Minimum 2-3 years Behavioral Health experience preferred.
Preferred Other: Co-worker must be able to communicate orally, in writing and demonstrate proficient computer skills. Co-worker must be able to listen and to understand and explain complex situations.
We’ll Support You at Work and Home
Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds for benefit eligible coworkers. We’re proud to provide tuition reimbursement to help you grow and learn new skills.
What Makes a Good Match for Mercy
Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.
Case Manager, Therapy, Behavoiral Health, Licensed Clinical Social Worker, Licensed Professional Counselor