Mercy Health

  • Social Worker II @ Mercy Virtual(Pediatric)

    Requisition ID
    Other Allied Health
    Position Type
    Full Time
  • Overview

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    We’re a Little Different


    Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.  


    We don’t believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.


    At Mercy, you’ll feel our supportive community every step of your day, especially the tough ones. We’re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.



    Responsibilities and Qualifications

    The Social Worker II, as part of the vKids team, intervenes with patients who have complex or high-risk medical needs. In addition, the Social Worker II offers crisis intervention to patients and families and coordinates and facilitates the development of a discharge plan of care. This role receives referrals for individuals from at-risk populations from interdisciplinary team members (including physicians, nurses, advanced practitioners and other members of the care team). The Social Worker II performs duties and responsibilities in a manner consistent with the Mercy mission, values, and Service Standards.


    1. Provide the professional Social Work component of the ambulatory Mercy Virtual vKids model to ensure that department services support quality patient care and safety, communication, education and financial components while coordinating patient throughput.
    2. Complete psychosocial assessments and interventions with high-risk, complex patient populations.
    3. Intervene with patients and families regarding emotional, social, and financial consequences of illness/disability and mobilize resources to meet needs.
    4. Provide case intervention for child abuse/neglect, adult abuse/neglect, domestic violence, sexual assault, guardianship, and adoption.
    5. Provide resources and education while advocating for patient empowerment to make autonomous healthcare decisions and access needed services within the healthcare system.
    6. Participate in discharge planning activities for complex patients to ensure timely discharge and linkage with appropriate post-acute care providers.
    7. Support vKids plans and processes to measure, assess and improve quality patient outcomes and metrics.
    8. Exhibit behavior and adopt practices to ensure optimal risk management and financial stability.
    9. Demonstrate ethical behavior and provide confidentiality in all vKids interactions.
    10. Maintain timely documentation of all patient interactions including assessment and interventions, as per protocols.
    11. Portray a positive professional public image at all times.
    12. Promote individual growth and accountability by meeting requirements for mandatory/continuing education and skills competency.
    13. Serve as preceptor, mentor, and social work resource to other co-workers at Mercy.
    14. Demonstrate Mercy mission, values and charism.
    15. Perform other duties as assigned.


    Because you’re committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That’s why you’ll bring to your role the right set of qualifications:



    • Masters in Social Work, Required, or has satisfactorily completed all requirements for the MSW but awaiting conferment by the educational facility, for all Social Worker IIs hired after 12/25/2011.
    • (Social Worker IIs hired before December 2011 met previous job description education requirements.)

      Current license in Social Work, Master’s level or above, in the state of employment required 
    • Experience
      Minimum 2 years experience in acute care hospital setting, pediatric experience.
      BLS (CPR) at hire date, required, or within 90 days of hire


    We’ll Support You at Work and Home


    Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds for benefit eligible coworkers. We’re proud to provide tuition reimbursement to help you grow and learn new skills.


    What Makes a Good Match for Mercy


    Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.

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