Mercy Health

  • Account Coordinator III

    Requisition ID
    Position Type
    Full Time
    US-MO-St Louis
  • Overview

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    We’re a Little Different


    Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.  


    We don’t believe in jobs at Mercy, we believe in careersthat match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.


    At Mercy, you’ll feel our supportive community every step of your day, especially the tough ones. We’re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.


    Responsibilities and Qualifications

    The Account Coordinator III is responsible for multiple facets of patient account coordination including insurance/benefit verification, precertification, denials management, and collections. The Account Coordinator III is also responsible for knowing what assistance programs that patients may qualify for, assisting patients in enrolling in those programs, monitoring services rendered, and billing the assistance programs for the applicable funds. This position requires a thorough understanding of claims procedures and insurance company regulations, as well as, coding and billing. It requires monitoring of insurance regulations for changes in precertification, documentation, or claims submission requirements. It also requires accuracy, attention to detail and the ability to communicate well with physicians, staff, patients, and insurance companies. The Account Coordinator III also serves as a resource for other staff and patients, and always performs duties in a manner consistent with Mercy Service Standards.




    Because you’re committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That’s why you’ll bring to your role the right set of qualifications:


    • Education: Some college hours in Business, finance and/or accounting related courses 
    • Experience: A minimum of 3 years related experience required.
    • Other: •Interpersonal, organizational, and analytical skills required. •Must possess ability to work in stressful situations, meet deadlines, and perform daily responsibilities with consistent accuracy. •Ability to use logic, good judgment and be able to rapidly identify and initiate corrective actions when problems arise. •Must be able to communicate effectively providing good written and oral direction to co-workers. •Must be able to deal effectively with VBO management and co-workers in demanding situations.


    We’ll Support You at Work and Home


    Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds, even to part-time employees. We’re proud to provide tuition reimbursement to help you grow and learn new skills.


    What Makes a Good Match for Mercy


    Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.


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    What if I am not ready to apply? Submit your resume here and be considered for future opportunities!