Mercy Health

  • Critical Care Coordinator (RN)

    Requisition ID
    Position Type
    Full Time
    Evenings, Holidays, Nights, Weekends
    Inpatient Care Management
  • Overview

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    We’re a Little Different


    Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.  


    We don’t believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.


    At Mercy, you’ll feel our supportive community every step of your day, especially the tough ones. We’re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.


    Responsibilities and Qualifications

    The Critical Care Nurse Navigator is an individual who supports the critical care service line by being an active member of the multidisciplinary team by coordinating with physicians, pharmacist, ancillary and case management departments and serving as a liaison and adjunct support for the critical patient regardless of physical location with a particular focus on time critical diagnosis such as sepsis. This navigator will correspond and collaborate between physician, nursing, and other health care providers across the continuum. The Critical Care Navigator responds as assigned to patient care areas including but not limited to Emergency room, nursing floors, step down and critical care patient care areas. The navigator will ensure that patients receive timely, safe, effective and high quality care- will assist with triage and coordination of patients in the Emergency Department and on Medical, Surgical or Cardiac floors to provide critical care expertise and collaboration with intensivist. They will serve as a resource to nursing staff and physician staff in the Intensive Care Unit. They will coordinate processes and enhance collaboration and quality clinical outcomes as made evident by specified metrics, optimizing performance and adoption of evidence based practice. These individuals must possess the qualities of a leader and be able to provide support, mentorship and guidance to patients and families as well as members of the healthcare team. He/She must be able to promote an environment conducive to learning for patients as well as other healthcare providers, display a positive presence with ability to adapt quickly in a changing environment. A Nurse Navigator must perform duties and responsibilities in a manner consistent with our mission, values and Mercy Service Standards.




    Because you’re committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That’s why you’ll bring to your role the right set of qualifications:



    • Education: Associate degree/Diploma degree in Nursing required.
    • Licensure: Registered Nurse.
    • Experience: At least one year of previous experience in critical care health care environment.
    • Other: Must have solid foundation in clinical assessment skills, operational performance improvement, and general healthcare business operations. Strong analytical skills, effective problem solving, organizational, and relationship skills and excellent interpersonal and communication skills.
    • Preferred Education: BSN preferred.



    We’ll Support You at Work and Home


    Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds for benefit eligible coworkers. We’re proud to provide tuition reimbursement to help you grow and learn new skills.


    What Makes a Good Match for Mercy


    Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.


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    What if I am not ready to apply? Submit your resume here and be considered for future opportunities!