Mercy Health

  • Concierge - ER Greeter

    Requisition ID
    Position Type
    Full Time
    Patient Exper-Nursing Adm
    US-OK-Oklahoma City
  • Overview

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    We’re a Little Different


    Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.  


    We don’t believe in jobs at Mercy, we believe in careersthat match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.


    At Mercy, you’ll feel our supportive community every step of your day, especially the tough ones. We’re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.


    **If you are selected for an interview, you will receive an email invitation (from a Montage email address) to self-schedule.  Please ensure the email provided on your application is checked regularly.**

    Responsibilities and Qualifications

    Act as a liaison between co-workers, patients and visitors and provide assistance and support for all who enter into Mercy. Perform duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.


    Greet patients, family members, physicians, nurses, and the public in a professional, courteous, and friendly manner.


    Because you’re committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That’s why you’ll bring to your role the right set of qualifications:


    Education: High School Graduate or equivalent.
    Licensure: Valid Drivers License
    Experience: Previous customer service experience, preferably in a healthcare environment
    Other: Good communication skills, good computer skills. Knowledge of basic medical technology. Able to multi-task. Must show initiative, take ownership and be able to resolve issues. Must be proactive, team oriented, empathetic, and patient. Must be able to remain positive under stress. Must be able to evaluate and interpret appropriate information needed to identify each patient's requirement relative to specific need.
    Preferred Education: Some college preferred.
    Preferred Experience: Previous hospital experience.
    Preferred Other: Computer skills & medical terminology



    We’ll Support You at Work and Home


    Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds, even to part-time employees. We’re proud to provide tuition reimbursement to help you grow and learn new skills.


    What Makes a Good Match for Mercy


    Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.

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    What if I am not ready to apply? Submit your resume here and be considered for future opportunities!