Mercy Health

  • Medical Assistant I

    Requisition ID
    Position Type
    Full Time
    Mc Surgery - Ardmore
  • Overview

    Job Template Header


    We’re a Little Different


    Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.  


    We don’t believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.


    At Mercy, you’ll feel our supportive community every step of your day, especially the tough ones. We’re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.

    Responsibilities and Qualifications

    Performs various patient care tasks and uses non-professional skills to assist the physicians.


    Contributes data to be used in assessment of patient/situation.
    1.1 Receive and escorts patient to exam room within 15 minutes of appointment time.
    1.2 Documents relevant physical data with recording of vital sign or appropriate information in the clinical record and as according to acceptable nursing practice.
    1.3 Collects and handles specimens according to OSHA standards communicating appropriate procedures to patients.
    1.4 File lab work in clinical record within 4 hours of lab work completion and with 100% accuracy.

    Maintains a clean and safe environment.
    2.1 Bags and stores waste and soiled linen according to proper OSHA and infection control guidelines, wearing protective gloves 100% of the time.
    2.2 After each patient, replaces exam table paper, sanitizes patient care area for infection control purposes.
    2.3 Adheres to OSHA guidelines in the daily wearing of appropriate personal protective equipment.
    2.4 Separates red bag waste from others in compliance with OSHA standards and infection control guidelines.

    Performs technical services according to appropriate rotocols and procedures.
    3.1 Administers injections with 100% proficiency in adherence to accepted standards of nursing practice and in accordance with department guidelines.
    3.2 Assists the physician with the identification of ancillary equipment utilization performs tests with 100% accuracy and in accordance with department policies.
    3.3 Responds to patient inquiries regarding the need for care on a timely basis within 4 hours of incoming call. Communicates information to physician on timely basis and adheres to acceptable protocols of patient care per physician.
    3.4 Phones and faxes in provider approved prescription refills by the end of the working day.
    3.5 Communicates test results in a timely manner to patients within 24 hours of encounter and as determined by department policy.
    3.6 Provides personalized, professional nursing care to the patient with emphasis on quality as defined by skill proficiency and professionalism.

    Participates in organizational professional activities.
    4.1 Participates in 90% of staff meetings.
    4.2 Participates in the establishment/revisement of departmental policies providing ongoing feedback and goal setting.
    4.3 Attends mandatory inservices as defined by Mercy Health Center guidelines regarding infection control, fire and safety, and others as indicated.

    Adheres to policies and procedures within department and as defined under Mercy Health Center.

    Demonstrates knowledge of special needs and behaviors of specific age groups to include neonatal, pediatric, adolescent, adult and geriatric.
    6.1 Demonstrates knowledge of the changes associated with aging.
    6.2 Demonstrates ability to provide care based upon physical, psycho/social, cultural, safety and other age related factors.
    6.3 Demonstrates the ability to obtain and interpret information in terms of the patient needs.

    Performs other duties as assigned and determined by departmental operation.


    Because you’re committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That’s why you’ll bring to your role the right set of qualifications:


    Education: High school education
    Certifications: Current BLS Certification required before assigned to care for patients independently.
    Other: Able to perform various nursing functions.
    Preferred Experience: Clinical experience


    We’ll Support You at Work and Home


    Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds, even to part-time employees. We’re proud to provide tuition reimbursement to help you grow and learn new skills.


    What Makes a Good Match for Mercy


    Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.


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