We’re a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
We don’t believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.
At Mercy, you’ll feel our supportive community every step of your day, especially the tough ones. We’re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.
“Mercy Hospital Rogers has been designated a Top 100 Hospital by IBM/Watson, formerly Truven, for 2019. We are the only hospital in the state of Arkansas receiving this award”
Under the direction of the home health Clinic Manager and/or Director, the liaison nurse facilitates the efficient and effective coordination and intake of referrals for home health programs. In collaboration with the interdisciplinary team and care management, the liaison nurse facilitates home care placement and services for patients within the acute hospital needing home health services. The job includes assessing patient needs, directly offering patient choice, and coordinating transition of acute inpatients to care and services in the home for all agencies. The liaison nurse assures receipt of complete orders and information necessary for the delivery of home health services. The liaison nurse communicates the referral information to the home health program/location, which may include assisting in verification of insurance benefits, obtaining initial authorizations, and registering patients into home health software as needed. Completes other duties as assigned. Perform duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.
We’ll Support You at Work and Home
Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds to benefit-eligible co-workers, including those working 48 hours or more per pay period!
What Makes a Good Match for Mercy
Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.
1. Coordinates continuity of care and referral of patients requiring home health in an efficient, comprehensive, and timely manner.
2. Documents and organizes information in a manner which is complete, accurate and legible in all designated areas:
3. Communicates verbally and non-verbally in a concise, effective, friendly, helpful and professional manner to patients, coworkers, home health agencies, physicians, family/significant others, insurance payors, and others involved in the care of the patient.
4. Assists with insurance verification and initial authorizations as needed. Communicates applicable and necessary financial information to the appropriate program, and enters documentation timely into software programs as needed. Assists with home health and/or case management tasks in relation to the transition of care to the home health setting.
5. Actively supports performance improvement initiatives by following policies and procedures, providing ongoing peer education, and participate in departmental activities (i.e. Customer Service, Physician Satisfaction, Coworker Satisfaction, and/or Process Improvement.
6. Demonstrates behavior and performance that is supportive of cost effective and high quality care in the process of transitioning patients into home health.
7. Enhances professional growth/development, and provides education/resources for home health services to physicians, referral sources, coworkers, patients/families, and the community.
8. Provides safe environment of care for patients, visitors, and coworkers.
9. Provides population specific knowledge and skills where applicable. Works effectively with various ages, cultures, and ethnic groups. Utilizes appropriate tools and resources for age, cultural, and/or ethnical needs.
Education: Graduate of an accredited school of nursing.
Licensure: Current Arkansas RN license. Current valid driver's license.
Certifications: BLS certification. Current valid driver's license and ability to drive.
Other: Ability to read and communicate effectively in English. Basic computer skills and strong communication skills are required.
Preferred Experience: One year of previous experience in clinical nursing preferred. Home health experience preferred.
Preferred Other: Additional languages preferred.