Mercy Health

  • Medical Asst-Receptionist I

    Requisition ID
    Other Allied Health
    Position Type
    Days, Evenings, Holidays, Weekends
    Urgent Care Ctr-Fenton
  • Overview

    We’re a Little Different


    For more than 140 years, we’ve carried out Christ's healing ministry as St. Anthony’s Medical Center, delivering compassionate care to area residents. Today, as Mercy Hospital South, we continue that legacy.  Mercy Hospital South is the third-largest medical center in the St. Louis metropolitan area.  Our team offers advanced medical treatment in several specialties, including acute rehabilitation, cardiology, maternity services, oncology/cancer care, orthopedics, neurology/stroke, surgery and emergency medicine.


    Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.  


    We don’t believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.


    At Mercy, you’ll feel our supportive community every step of your day, especially the tough ones. We’re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.

    Responsibilities and Qualifications

    Greets and appropriately directs patients via phone calls or direct contact. Maintains waiting room. Performs front office duties as needed. Assists with all aspects of patient care as directed by nurses and physicians. Maintains examination rooms. Calls pharmacy with prescriptions, and patients with test results. Be flexible in working beyond normal working hours as needed during peak illness seasons.



    • Provides patient care as directed by nurses and physicians. Ensures that all exam rooms are properly stocked daily. Organizes formula and medicine cabinets to remove all expired samples. All exam rooms should be opened and Epic screens secured.
    • Performs rapid streps, ua's, flu swaps, and administer vaccines and other office procedures as required.
    • Escorts patient to examination room and takes vital signs and enters in Epic. Reviews M-Chat screening, and ages and stages also to be entered in Epic. Offer MyChart to patient's legal guardian if presenting patient.
    • Answers and screens telephone calls, verifying and setting appointments, routing calls and/ or taking messages appropriately.
    • Greets patients, takes or updates patient demographic information and reviews and collects any past due balances. E-verifies insurance prior to patient arriving for appointment.
    • Calls in prescriptions, calls patients with lab, test results. All triage notes should be completed before leaving each day.
    • Provides patient instruction and offers to schedule next appointment if needed.
    • Maintains waiting room appropriately.



    Because you’re committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That’s why you’ll bring to your role the right set of qualifications:


    • <1 year experience as a Medical Assistant, if a graduate of an accredited medical assistant program OR applicable medical office experience as defined by clinic.

    • Certification/Registration preferred.


    We’ll Support You at Work and Home


    Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed.  We offer day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds to benefit-eligible co-workers, including those working 48 hours or more per pay period!


    What Makes a Good Match for Mercy


    Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.



    Mercy Hospital South


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