We’re a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
We don’t believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.
At Mercy, you’ll feel our supportive community every step of your day, especially the tough ones. We’re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.
Performing a variety of functions, as assigned: logs and processes release of information requests in a timely and compliant manner, ensures all requests have appropriate HIPAA compliant authorization, recognizes when to request assistance from supervisor when in receipt of court orders, maintains specific aspects of the Master Patient Index, performs merges and chart correction as trained when needed. Patricipates in phone and walk-in rotation as follows: Co-worker is to be available during daily assigned phone coverage. Co-worker is available to participate in walk-in rotation and completes walk-in requests timely, efficiently and treats walk-in customers with Mercy Signature Service. Participates in on-call rotation in order to provide the facility 24/7 access to an HIM Specialist when questions arise regarding record integrity and release of information issues; ensures that information is released only to authorized requesters; identifies and resolves operational problems; reconciles suspected inaccuracies in Master Patient Index (MPI) and works to maintain data integrity in the facility's MPI as trained; The Specialist performs duties and responsibilities in a manner consistent with our Mission, Vision, Values and with Mercy Service Standards.
Each career at Mercy represents unique members of our caring ministry’s “body”, working together for the health and strength of the whole. To achieve our goals, we need all the parts functioning at their best and this requires the specific qualifications that you’ll bring with you:
Education: High school diploma or equivalent required.
Experience: Previous Health Information Management experience in an acute care setting Previous experience with releasing confidential information.
Other: Ability to provide excellent customer service to the public and other customers to the department.
Preferred Experience: Previous Health Information Management experience in an acute care setting. Previous experience with releasing confidential medical information. Previous experience as an HIM Associate.
Preferred Certifications: RHIT
Preferred Other: Ability to work in fast paced environment. Perform multiple tasks simultaneously. Willingness to learn new processes and flexible in dealing with change.
We’ll Support You at Work and Home
Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds, even to part-time employees. We’re proud to provide tuition reimbursement to help you grow and learn new skills.
What Makes a Good Match for Mercy
Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.