Mercy Health

  • Manager-Eyecare Services-Optic

    Requisition ID
    Position Type
    Full Time
    Days, Evenings, Weekends
    Eye Care-Hampton Village
    US-MO-Saint Louis
  • Overview

    Job Template Header


    We’re a Little Different


    Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.  


    We don’t believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.


    At Mercy, you’ll feel our supportive community every step of your day, especially the tough ones. We’re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.


    Responsibilities and Qualifications

    • Manages the day to day operations of the store. Demonstrates leadership qualities to co-workers.
    • Adheres to department procedures and policies.
    • Supports co-workers in customer relations, and resolution of problems.
    • Ability to resolve personnel issues in a manner consistent with Mercy Health Services. With the assistance of the director, develop a marketing plan to stimulate sales. Utilize strong background in retail management and customer service to meet the needs of customers.
    • Assist the customer in eyeglass selection and prescription analysis. Responsible for the store's financials including accounts payable, patient accounts receivable, billing, collection, and P&L management.
    • Responsible for all third-party processes and contracts. Oversee all bookkeeping functions.
    • Performs duties and responsibilities in a manner consistent with our mission, values, and mercy service standards.



    Because you’re committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That’s why you’ll bring to your role the right set of qualifications:


    Education: High school diploma or equivalent.
    Experience: Has minimum five years experience in optical management.
    Other: 5 yrs optical retail customer service
    Preferred Experience: Customer Service


    We’ll Support You at Work and Home


    Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds, even to part-time employees. We’re proud to provide tuition reimbursement to help you grow and learn new skills.


    What Makes a Good Match for Mercy


    Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.


    Eyecare, Manager, Clinic, Clinic Manager

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