Mercy Health

  • Clinical Outcomes Manager

    Requisition ID
    Position Type
    Full Time
    Quality Assurance
    US-MO-Saint Louis
  • Overview

    Job Template Header

    We’re a Little Different

    Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.


    We don’t believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.


    At Mercy, you’ll feel our supportive community every step of your day, especially the tough ones. We’re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.


    Responsibilities and Qualifications

    Under the direction of the Executive Director of Quality Management, the Clinical Outcomes Manager is responsible for providing the organization, management and influence to support clinical performance improvement initiatives for St. John’s Mercy Health Care. This position will interact with and influence individuals and groups of physicians, office managers, nurse managers, process improvement teams and other co-workers by providing clinical process improvement support. A strong depth of general acute care clinical knowledge is a pre-requisite for this position. The skills and ability to research current evidence-based medicine, develop algorithms, and create standardized Epic order sets are key responsibilities. Auditing medical records, use of spreadsheet and data base software and developing, modeling and teaching the principles of performance improvement in a complex environment are critical job duties for this position. The person in this position must be able to present clinical information to physicians and co-workers in a credible and knowledgeable fashion. This position is responsible for influencing processes and patterns of care throughout the institution, in order to improve efficiency and effectiveness of patient care. Performs duties and responsibilities in a manner consistent with our Mission, Values, and Mercy Service Standards.

    Because you’re committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That’s why you’ll bring to your role the right set of qualifications:

    • Associate Degree in Nursing acceptable for position entry coupled with 10 years of acute care nursing experience, experience in quality management and pursuit of BSN upon hire and until degree achieved.
    • Must have either a current RN Temporary Permit/RN license in the State of Missouri.
    • Minimum of five years acute care experience in a general acute care setting, with a strong clinical background.
    • Excellent written and oral communication skills and proven leadership qualities.
    • Ability to make and give presentations to a variety of co-workers, both physician, clinical and support staff.
    • Knowledgeable about the principles of continuous quality improvement, and FOCUS PDCA. Ability to interpret regulatory guidelines.
    • Knowledge of the internet, evidence based medicine, and analytical skills in Excel, Microsoft Access, and PowerPoint.
    • Proven administrative skills in areas of planning, organizing, implementing, and evaluating work that is to be done.
    • Ability to act independently with minimal oversight, self-motivated. Occasional travel may be required. Ability to travel throughout the hospital on a high frequency basis.
    • Bachelor of Science Degree in Nursing is strongly desired. Master’s degree in related health care field preferred.

    We’ll Support You at Work and Home

    Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds, even to part-time employees. We’re proud to provide tuition reimbursement to help you grow and learn new skills.

    What Makes a Good Match for Mercy

    Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.


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