Mercy Health

  • Social Worker II - (Medicare)

    Requisition ID
    Other Professional Non-Clinical
    Position Type
    Full Time
    Care Management
    US-MO-Saint Louis
  • Overview

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    We’re a Little Different


    Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.  


    We don’t believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.


    At Mercy, you’ll feel our supportive community every step of your day, especially the tough ones. We’re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.


    Responsibilities and Qualifications

    Provides social work services for patients and families to enhance their psychosocial functioning. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.


    Safety/Risk Management:

    a. Follows confidentiality policy with regard to patient information spoken, written or exchanged with others.

    b. Complies with Infection Control guidelines.

    c. Complies with patient rights and regulations.

    d. Adheres to hospital wide and department safety regulations.


    Coordination of Services:

    a. Serves as advocate for the patient/family to the Interdisciplinary Team and encourages patient/family participation in the plan of treatment and discharge plan.

    b. Works with the patient/family member, the Interdisciplinary team members, including physician and nursing, for appropriate plan of care, including discharge needs.

    c. Participates in QI activities that identify ways to improve patient care.

    d. Is knowledgeable of community resources and utilizes resources wisely.

    e. Makes sure arrangements for patient discharge are appropriately and safely carried out.


    Basic Aspects:

    a. Provides therapy and counseling services, case management, patient education and discharge planning specifically for the behavioral health population. Duties also assures that the related emotional and social needs of the patient are met and maintained on an individual basis.

    b. Completes initial assessments on each patient to include demographic and psychosocial information. Assures information is documented in medical record for each discipline to use.

    c. Serves as advocate for patients with mental illness and substance abuse issues.

    Coordinates care with other community providers.

    d. Completes accurate and thorough psychosocial assessment on a regular and timely basis.

    e. Appropriately assess and intervenes in situations of abuse or neglect. Makes appropriate Division of Aging referral and Child Abuse Hotline.

    f. Assists patients and family members with identifying discharge and follow-up needs for ongoing mental health, medical and other services.

    g. Completes required documentation on clinical record. Attends clinical staffing and provides input on patient status and discharge plan.

    h. Updates and maintains care plan to reflect changing needs of patients utilizing appropriate resources and documents patients and/or family response to education.

    i. Keeps abreast of regulatory changes. Participates in annual review and revision of policies and procedures according to JCAHO standards.

    j. Provides community resource information to patients and families.

    k. Demonstrates flexibility regarding workload, assignments and change.


    Communication Management:

    a. Uses education and expertise to act as resource for Social Worker I position for psychosocial counseling.

    b. Provides support and education to patients and families to facilitate and adaptation to illness and compliance with recommended treatment.

    c. Communicates with patients and families in a timely manner in regard to patients' progress, needs, and discharge plans.

    d. Develops and maintains relationships with community agencies.

    e. Communicates patient goals and changes in status to other Interdisciplinary Care Plan Team members and utilizes input to revise care plan for optimum patient benefit.

    f. Makes independent decisions in routine and complex situations and informs appropriate persons of actions and results.

    g. Gives thorough information to Clinical Supervisor or other covering clinicians as needed.



    a. Maintains knowledge base through continuing education and applies knowledge to current social work practice.

    b. Working knowledge of Microsoft Office products.


    Because you’re committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That’s why you’ll bring to your role the right set of qualifications:


    • Master's degree required in Social Work.
    • Licensed Clinical Social Worker
    • Prior experience with Medicaid and coordinating community services highly preferred
    • Co-worker must be able to communicate orally and in writing.
    • Co-worker must be able to listen and to understand and explain complex situations.



    We’ll Support You at Work and Home


    Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed.  We offer day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds to benefit-eligible co-workers, including those working 48 hours or more per pay period!


    What Makes a Good Match for Mercy


    Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.

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