Mercy Health

  • Chaplain I

    Requisition ID
    Support Services
    Position Type
    Full Time
    Days, Evenings, Weekends
    Pastoral Services
  • Overview

    Job Template Header


    We’re a Little Different


    Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.  


    We don’t believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.


    At Mercy, you’ll feel our supportive community every step of your day, especially the tough ones. We’re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.


    Responsibilities and Qualifications

    Responding to the healing mission of Jesus and the tradition of Catherine McAuley to serve the poor and sick person, we participate in meeting the health needs of the community. Pastoral Services assists the patient, family, and personnel in meeting their spiritual, social, and emotional needs during a time of illness, injury or stress and will minister to all persons, regardless of their belief system. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.


    1. Service
      1.1 Assesses need and provides spiritual and emotional support to patients, families, and staff.
      1.2 Deals with trauma, crisis, and complex critical patients of all ages on a regular basis, effectively managing multiple priorities.
      1.3 Plans, implements, and assists in religious and spiritual events that connect faith communities and other community services to the medical facilities.
      1.4 Assists visiting clergy.

      2. Team Work
      2.1 Maintains open and effective communication with physicians, nursing services, families, and staff for patient care; attends appropriate care team meetings.
      2.2 Support departmental, local/organizational, and ministry-wide goals and objectives by participating in quality improvement.
      2.3 Performs other duties as assigned.

      3. Staff Responsibilities
      3.1 Maintains appropriate records of pastoral services for accountability, productive and recognition of trends and changing pastoral needs.
      3.2 Respects and provides confidentiality demanded by the role.
      3.3 Demonstrates flexibility in adjusting work and schedule, when needed, to meet changing departmental needs.
      3.4 Represent the department in a professional manner when interacting with the community.

      4. Personal Responsibilities
      4.1 Fosters a spirit of freedom and ecumenical climate.
      4.2 Plans, organizes and evaluates work activities appropriately; works efficiently and quickly, producing high quality work.
      4.3 Supports and complies with policies and procedures of the Department.
      4.4 Communicates orally and in writing via a concise, effective, friendly, helpful and appropriate manner with peers, all hospital personnel and general public.
      4.5 Responsible for personal, spiritual and professional growth, including continuing education requirements for maintaining Board Certification.

      Wears proper personal protective equipment when appropriate. Observes universal precautions consistently. Wears clothing and Health System badge consistent with dress code, and attends to personal hygiene to maintain a clean, well-groomed appearance. Meets Health System attendance standards. Performs related duties as assigned.


    Because you’re committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That’s why you’ll bring to your role the right set of qualifications:


    Education: Bachelor's Degree in Theology, Ministry, Counseling, Divinity or related field. Two units of Clinical Pastoral Education (NACC or APC) or equivalent experience.
    Experience: Experience in visiting the sick in a ministry capacity.
    Certifications: In good standing with community and endorsed or eligible for endorsement by faith community.
    Other: Compassion and respect the dignity of each person regardless of their cultural, religious, lifestyle choices or age. Good communication and listening skills and able to be present to others. Ability to minister to the whole person with an emphasis on the spiritual. Ability to be self-reflective about work. Responds with respect, graciousness, kindness and spiritual comfort. Ability to work independently in the context of a strong pastoral team and in cooperation with the interdisciplinary clinical team to provide quality services resulting in high patient satisfaction. Able to work in emotional and stressful situations. Advocates for patient, family member or co-worker when the need arises. Uses computer systems, pagers, and telephone systems effectively.
    Preferred Education: Some Master's level work in Theology, Ministry, Counseling, Divinity or related field. Two units of CPE.
    Preferred Experience: Current healthcare or military chaplaincy experience.
    Preferred Other: Where needed, language skills or experience with specific patient groups served. Has some knowledge of, sensitivity to, and respect for various religions. Knowledge in areas of pastoral theology, medical ethics, spirituality, death and dying, and crisis intervention. Appears to be a career ladder candidate. 


    We’ll Support You at Work and Home


    Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed.  We offer day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds to benefit-eligible co-workers, including those working 48 hours or more per pay period!


    What Makes a Good Match for Mercy


    Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.


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