Mercy Health

  • Director - Lean Transformation

    Requisition ID
    Position Type
    Full Time
    Quality Assurance
    US-OK-Oklahoma City
  • Overview

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    We’re a Little Different


    Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.  


    We don’t believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.


    At Mercy, you’ll feel our supportive community every step of your day, especially the tough ones. We’re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.

    Responsibilities and Qualifications

    The Director of Lean Transformation is responsible for providing leadership and direction in executing strategies for breakthrough levels of improvement in process capability and quality while utilizing Lean Transformation and Six Sigma initiatives. This position will serve as a change agent by stimulating, educating, communicating, and implementing a Lean Culture at Mercy. In addition to being a hands on Lean resource, this position will also be responsible for training and monitoring Mercy co-workers in the use of Lean and Six Sigma methodology, and will have measurable impact on patient satisfaction, productivity, improvement, and financial metrics.   Assures that all activities are provided in accordance with internal policies; state and federal regulatory requirements; and accrediting agency guidelines. Supports continuous quality improvement processes. Promotes the Mercy values in all aspects of the organization.



    Because you’re committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That’s why you’ll bring to your role the right set of qualifications:


    Minimum Required Qualifications

    Education: Bachelor’s Degree

    Experience: Seven or more years management experience in progressive change management role.

    Lean Six Sigma deployment leadership experience/background is a must with current six sigma black belt training or must attain within 1 year of employment in this role.


    Preferred Qualifications

    Education: MBA or other related graduate degree.

    Certification/Registration: Six Sigma Master Black Belt/Black Belt Certification and/or Lean Sensei (must attain within 1 year employment)



    We’ll Support You at Work and Home


    Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed.  We offer day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds to benefit-eligible co-workers, including those working 48 hours or more per pay period!


    What Makes a Good Match for Mercy


    Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.


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    What if I am not ready to apply? Submit your resume here and be considered for future opportunities!