Mercy Health

  • Pacemaker Technician

    Requisition ID
    Support Services
    Position Type
    Full Time
    Mc Joplin Pacemaker Clinic
  • Overview

    Job Template Header


    We’re a Little Different


    Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.  


    We don’t believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.


    At Mercy, you’ll feel our supportive community every step of your day, especially the tough ones. We’re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.


    The Pacemaker Tech works under the supervision of the Pacemaker Coordinator and Practice Manager, and assists in examination and treatment of patients under the direction of a physician. Interviews patients, measures vital signs (i.e.,pulse rate, temperature, blood pressure, weight, height, and other assessments as required by site), and records information on patients' charts. Prepares treatment rooms for examination of patients. Performs interrogation and transtelephonic monitoring of pacemakers and defibrillators. Will also assist in filing and preparation of charts within the pacemaker clinic. Demonstrates a basic working knowledge of pacemaker and defibrillator functions. Is able to identify cardiac rhythm abnormalities and safely interogate and identify device malfunctions and failures.


    Responsibilities and Qualifications

    Escorts the patient from the reception area to the exam room, communicating with patient to determine reason for visit and chief complaint/symptoms and documents same. Obtains appropriate vital signs (B/P, temp, pulse, respiration, Wt. & Ht. Verifies and/or updates patient’s problem and medication list and asking patient if they need any refills. Verifies allergies at every visit and updates the chart as needed. May pull samples at provider direction for them to dispense and logs samples in chart and sample log. Notifies supervisor or physician or any patient problems or device abnormalities. Performs appropriate screening tests before provider sees the patient, O2 Sat on patients with respiratory or cardiac complaints, verifying that all test results are on the chart before provider sees the patient, i.e., lab, x-ray, consults, etc. Will take Vital Sign and obtain an accurate medication list. Prepares the patient for wound monitoring, dressing changes, suture or staple removals etc. along with items needed to complete the exam. Performs transtelphonic pacemaker checks, in office pacemaker and defibrillator checks. Perform 12 lead EKG's. Assist the provider with procedures and obtains appropriate consents to include ABNs if indicated. Obtains, verifies and implements provider orders and nursing interventions within the scope of practice. Care is provided by documenting the patient's response to procedures, therapies, medications and interventions. Care is provided by demonstrating or developing proficiency in performing and/or assisting in procedures and therapies according to policy and procedures. Ensures & documents that patient record reflects the plan of care, patient care delivered and the status during his or her care and discharge. Documentation is accurate, including detailed phone information per defined protocols to include patient name, telephone number, provider name, date & time of call, name of person calling and their relationship to patient, clearly defined patient need, list of allergies, pharmacy name and phone number, etc. Urgent messages are handled immediately. Non-emergent messages are handled per provider protocol. Documentation provided is legible, concise, accurate, objective and timely, while meeting organizational standards. Provides Leadership by participating in the PI process and identifying opportunities to improve patient care delivery, including collecting data, monitoring and implementing changes. Provides leadership by enhancing the learning opportunities of other staff, and by effectively contributing to the orientation of team members. Provides Patient Education as approved by the provider and giving to patient, parent, or family member. Documents in medical record all education provided. Communicates effectively with patient regarding instructions from the provider, test preparation requirements, medication changes, etc. Observes universal precautions consistently. Wears personal protective equipment. Wears clothing and health system badge. Attends to personal hygiene and well groomed appearance. Meets health system attendance standards. Additional duties as directed.


    Because you’re committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That’s why you’ll bring to your role the right set of qualifications:


    Education: High school diploma or GED.

    Experience: 1-2 years clinical experience preferred. Certifications: BLS


    We’ll Support You at Work and Home


    Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed.  We offer day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds to benefit-eligible co-workers, including those working 48 hours or more per pay period!


    What Makes a Good Match for Mercy


    Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.




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