We’re a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
We don’t believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.
At Mercy, you’ll feel our supportive community every step of your day, especially the tough ones. We’re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.
**If you are not currently employed by Mercy Hospital St. Louis as a PCA/PCT or Behavioral Health Tech, you must be available to complete a full-time 2 week training class held Monday through Friday, 7am to 3:30 pm, immediately upon hire. Upon successful completion of the class component, 100 hours of clinical department training are also required.**
This position requires 40 hours/week from 2:30PM-11:00PM with rotating weekends and Holidays.
Under the supervision of the registered nurse, assist in the individualized care of the patient directed toward achieving the patients’ highest level of physical and mental wellness. Performs designated clinical procedures and non-clinical support tasks essential to nursing care. Assists in unit operational support tasks or duties. Performs duties and responsibilities in manner consistent with our mission, values, and Mercy service standards.
Each career at Mercy represents unique members of our caring ministry’s “body”, working together for the health and strength of the whole. To achieve our goals, we need all the parts functioning at their best and this requires the specific qualifications that you’ll bring with you:
Must have excellent oral and written skills, caring attitude, and assumption of responsibility. Must be able to deal appropriately with stressful situations. Working as part of a team is essential. Has regular contact with medical and nursing staff and significant contacts with patients and families. Job requires frequent lifting and positioning of patients.
Receives direction from nurse and reports patient’s progress and unusual findings in a timely manner.
Assists patient with body hygiene and other assigned activities to include:
2.1 Skin care
2.2 Body/oral hygiene
2.3 Personal grooming
2.4 Bed positioning
2.5 Dangling and walking
2.6 Sitting in chair
2.7 Bathroom privileges or commode
2.8 Using bedpan or urinal
2.9 Assists patient in doing their laundry
2.10 Other special activities
2.11 Documents patient activities when completed
Maintains a comfortable patient environment to include:
3.1 Straightens and changes linen in occupied and unoccupied beds.
3.2 Keeps patient rooms clean and in good order.
3.3 Assists in keeping support areas clean and in good order.
3.4 Provides for needed supplies/items for patient comfort.
3.5 Prepares patient care area for admission.
3.6 Assists with transfer/discharge process.
Assists patients in their nutritional needs to include:
4.1 Helps patients fill out menus.
4.2 Assures that patients have correct trays.
4.3 Prepares patients for meals.
4.4 Sets up food trays, serves, collects, and returns them to cart.
4.5 Feeds or assists in feeding patients, as necessary.
4.6 Obtains and serves late trays, additional food, special nourishment and fresh water as necessary.
4.7 Orders nourishments for patient’s use.
4.8 Completes and documents calorie count when ordered.
4.9 Documents percentage eaten of meals/snacks.
4.10 Checks that food is not outdated.
Obtains and documents accurate vital signs (BP, TPR, pulse oximetry), as directed. WAS vital signs reported on time.
Maintains a safe environment for patient and performs skills as directed by licensed nursing personnel to include:
6.1 Securing patient valuables, searching patients, their belongings and rooms, monitoring patients on precautions
6.2 Recognizes patient safety needs.
6.3 Isolation procedures.
6.4 Observes Standard Precautions consistently.
6.5 Wears proper Personal Protective Equipment when appropriate.
6.6 Uses specialty beds appropriately.
6.7 Follows patient fall precautions consistently.
6.8 Utilizes patient lift/transfer equipment appropriately and safely.
6.9 Complies with Hand Hygiene Policy.
6.10 Provides safe environment for patients.
6.11 Reports broken equipment to the appropriate department.
6.12 Redirects patients from inappropriate and unsafe behaviors.
6.13 Applies mechanical restraints as directed.
6.14 Attends to patient’s physical and emotional needs when in seclusion and/or restraints.
6.15 Documents care on required forms.
6.16 Oversees that patient valuables and belongings are appropriately secured, labeled and returned to correct patient upon discharge. Patient verification of correct belongings upon admission and discharge.
Documents in a pertinent and concise manner.
Performs skills as directed by licensed nursing personnel and maintains knowledge of skills to include:
8.1 Specialty equipment operation.
8.2 Assisting with nursing procedures and gathering equipment.
Communication – First Touch
9.1 Utilizes “First Touch” communication techniques in all interactions.
9.2 Mediator and basic information provider to family members when nurse unavailable.
9.3 Displays appropriate therapeutic communication skills relative to patient’s psychiatric diagnosis.
9.4 Assists in leading/co-leading therapeutic and/or educational groups, as appropriate.
Leadership Skills: Demonstrates skills as a Preceptor/Resource Person
10.1 Is a good clinical role model for new mental health technician/unit secretaries.
10.2 Seeks out learning experiences for orientees.
10.3 Provides an environment that is conducive to learning.
10.4 Assists the orientee to perform new skills/procedures.
10.5 Is available to answer questions.
10.6 Makes the orientee feel “part of the team.”
10.7 Completes necessary documentation for the orientation process.
10.8 Keeps Nursing Director/Assistant Nursing Director informed of progress in orientation and readiness for specific responsibilities.
11.1 Remains current by attending staff meetings/reading minutes.
11.2 Is responsive to staffing needs
11.3 Makes frequent patient rounds.
11.4 Demonstrates cooperation and support in meeting cluster staffing needs.
11.5 Wears clothing and Health System badge consistent with dress code, and attends to personal hygiene to maintain a clean, well-groomed appearance.
11.6 Meets Health System attendance and punctuality standards.
11.7 Performs other duties as directed by licensed nursing personnel.
11.8 Responds to patient call lights in a timely manner using First Touch skills
11.9 Performs cleaning/quality control assignments as assigned.
11.10 Aware of current departmental PI projects and activity participates.
11.11 Is cognizant of production standards, overtime, works to reduce overtime of team members and self.
11.12 Notifies shift coordinator of any overtime.
11.13 Gives thorough and concise verbal report to the on coming MHT and participates in the “hand off” of patient care.
11.14 Communicates any follow up items that concern patient care, or clerical tasks and shift to shift follow up.
11.15 Encourages and recognizes co-workers when they display initiative and/or make suggestions. Recognizes co.workers who display exceptional customer service skills, and communicates positive patient comments/complements to all co.workers. Including co.workers in other departments.
11.16 Participates in annual Gallup events and in Q12 Impact plans
11.17 Is active in community service. Including but not limited to: NAMI, OCC, and Community Awareness presentations. Volunteers times/service to community service events.
11.18 Promotes and displays a positive presence, attitude, and morale and promotes co-workers positive presence, attitude and morale.
11.19 Follows line of authority.
11.20 Sets a good example for co-workers and demonstrates professionalism in all interactions.
11.21 Reports broken equipment to the appropriate department.
ECT Patient Care
12.1 Prepares treatment bed for ECT patient, applying EKG monitoring patches appropriately, removing dentures/earrings/glasses as indicated and returning items to patient upon discharge.
12.2 Ensures proper positioning of patient under direction of anesthetist.
12.3 Obtains vital signs as directed.
12.4 Applies headbands appropriately.
12.5 Assists in holding patient in secure position.
12.6 Notifies nurse if patient is observed to have difficulty breathing, develops bleeding from injection site or becomes restless or agitated.
12.7 Transports patient to/from ECT area.
12.8 Checks ECT book against ECT daily list and reports discrepancies to nurse.
12.9 Checks to see if patient has voided and is NPO prior to transporting them to ECT department.
12.10 Changes and cleans ECT beds and equipment.
12.11 Sees that equipment/supplies are in good working order.
12.12 Enters daily charges in computer.
12.13 Maintains current stock of necessary departmental equipment.
We’ll Support You at Work and Home
Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds to benefit-eligible co-workers, including those working 48 hours or more per pay period!
What Makes a Good Match for Mercy
Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.