Mercy Health

  • Social Worker

    Requisition ID
    Other Allied Health
    Position Type
    Full Time
    Care Management
  • Overview

    Job Template Header


    We’re a Little Different


    Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.  


    We don’t believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.


    At Mercy, you’ll feel our supportive community every step of your day, especially the tough ones. We’re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.

    Responsibilities and Qualifications

    • The Care Management model provides effective transition planning and length of stay oversight while encompassing quality patient care, patient safety, and financial components
    • Promotes integration of a seamless care model
    • Coordinates patient throughput
    • Encourages healthcare team collaboration and coordination as evidenced by metrics and optimizes performance and adoption of best practice.
    • The Social Worker, as part of the Care Management team, intervenes with patients who have complex or high-risk psychosocial needs
    • In addition, the Social Worker offers crisis intervention to patients and families and coordinates and facilitates the development of a plan of care
    • This role receives referrals for individuals from at-risk populations from interdisciplinary team members (including physicians, Care Managers, staff nurses and other members of the care team)
    • The Social Worker performs duties and responsibilities in a manner consistent with the Mercy mission, values, and Service Standards
    • Provide the professional Social Work component of the Care Management model to ensure that department services support quality patient care and safety, communication, education and financial components while coordinating patient throughput.
    • Complete psychosocial assessments and interventions with high-risk, complex patient populations.
    • Intervene with patients and families via telephone or in person home visits regarding emotional, social, and financial consequences of illness/disability and mobilize resources to meet needs.
    • Provide resources and education while advocating for patient empowerment to make autonomous healthcare decisions and access needed services within the healthcare system.
    • Support Care Management plans and processes to measure, assess and improve quality patient outcomes and Care Management metrics.
    • Exhibit behavior and adopt practices to ensure optimal risk management and financial stability.
    • Demonstrate ethical behavior and provide confidentiality in all Care Management interactions.
    • Maintain timely documentation of all patient interactions including assessment and interventions, as per Care Management protocols.
    • Portray a positive professional public image at all times.
    • Promote individual growth and accountability by meeting requirements for mandatory/continuing education and skills competency.
    • Serve as preceptor, mentor, and social work resource to other co-workers at Mercy.
    • Demonstrate Mercy mission, values and charism.
    • Perform other duties as assigned.

    Because you’re committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That’s why you’ll bring to your role the right set of qualifications:


    Education: BS in Social Work or related field
    Licensure: Social work license preferred unrestricted Mo drivers license
    Experience: Home care experience or supervision of individuals in their home or work setting, experience with community resources, VA benefits, Medicaid/choreworker,
    Certifications: Current invidual auto insurance
    Other: Knowledgeable in area of Medical Social Services with interest in case management
    Preferred Licensure: CCM
    Preferred Experience: Two years medical social work preferred


    We’ll Support You at Work and Home


    Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed.  We offer day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds to benefit-eligible co-workers, including those working 48 hours or more per pay period!


    What Makes a Good Match for Mercy


    Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.


    Social Worker, Case Management, Care Managment, Washington, Clinic

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