We’re a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
We don’t believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.
At Mercy, you’ll feel our supportive community every step of your day, especially the tough ones. We’re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.
“Mercy Hospital Rogers has been designated a Top 100 Hospital by IBM/Watson, formerly Truven, for 2019. We are the only hospital in the state of Arkansas receiving this award”
Provides direct and indirect patient care services that meet the psychological, physical and general aspect of care: utilizes the nursing process in patient care; meets the communication and education needs of patient and family; provides care that reflects initiative and responsibility indicative of professional expectations. Communicates in a professional, positive, and assertive manner congruent with Mercy Service Standards. Communicates with physicians and other team members about changes in patients' conditions and is able to respond quickly and accurately to changes in condition or response to treatment. Maintains regulatory agency requirement and adheres to hospital policies, procedures and standards.
We’ll Support You at Work and Home
Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We offer day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds to benefit-eligible co-workers, including those working 48 hours or more per pay period!
What Makes a Good Match for Mercy
Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.
Provides direct patient care in a personalized and compassionate manner utilizing the Nursing Process:
A. Successfully demonstrates proficiency of basic skills, equipment, and procedures, including unit specific
B. Assists physicians with examinations, procedures and other processes related to patient care.
C. Safely administers medication by following the established policies and procedures.
D. Communicates problems to the interdisciplinary team.
E. Monitor alarms are individualized/set appropriately and to patient status and responded to without delay.
F. Communicates problems to the interdisciplinary team.
Documents in a manner which is complete, accurate and legible on all designated areas.
A. Triage Assessment by Registered Nurse when new patient comes into ED
B. Assesses and documents condition of each assigned patient per department policies and as condition
C. Completes discharge instruction as per policy.
D. Completes consent forms according to policy.
E. Completes PTA medication list per policy.
F. Completes paper chart forms, not included in the electronic medical record, appropriately.
G. Charting reflects implementation of interventions.
H. Patient education and response is documented.
I. Monitors the ASAP Tracking board for new physician orders and acknowledges those orders
K. Documents medication administration as appropriate:
• Medications are verified with actual physician orders.
• Medications and IV’s are documented in the medical record.
• IV stop and start times documented
• Orders are "completed"
• Splint documentation complete, including pre- and post- assessment
L. Pain assessments are performed and documented per policy.
• Pain reassessment within one hour of pain medication administration.
• Description of pain characteristics in addition to numeric assessment
M. Blood products are administered and documented per policy:
• Includes appropriate documentation of 2nd verifier and completion/stop times.
Communication skills as evidenced by:
A. Communicates verbally and non-verbally in a concise, effective, and appropriate manner to all hospital
personnel, physicians, patients, and family/significant others:
• Hand-off patient reports are complete, concise, and accurate utilizing SBAR and EMR.
• Communicates with dignity and respect to all personnel, physicians, patients and visitors.
• Reports changes in patient and/or clinical area condition to Clinical Coordinator/Charge Nurse.
• Consults with and/or notifies physicians/APN's/RN as needed.
• Utilizes chain of command appropriately.
• Notifies Clinical Coordinator/Charge Nurse before leaving unit.
• Assists in keeping noise level to a minimum.
B. Displays a positive attitude.
• Appropriate requests of Techs and ancillary personnel.
• Ensures patient needs are met and adequate supplies available for the oncoming shift.
• Demonstrates cooperation and support as a team member.
• Works with ancillary departments to schedule tests/procedures to facilitate completion.
E. Education of patient and staff:
• Acts as a change agent to facilitate new processes.
• Evaluates knowledge and provides verbal and written instruction.
F. Answers all pages, call lights, and telephones promptly and professionally. Is able to answer questions
or direct caller to appropriate personnel.
Actively supports Performance Improvement Initiatives by following hospital policies, procedures, and programs; provides ongoing peer education education (i.e., Customer Satisfaction, Physician Satisfaction, Co-Worker Satisfaction, and Process Improvement):
A. Reports occurrences and medication events via Mercy Event Report (MER).
B. Reports allergic/adverse medication reactions to Pharmacy and completes MER.
C. Adheres to Infection Control Policies.
D. Adheres to Employee Health Policies.
E. Performs record reviews and chart audits.
F. Identifies, documents, and reports concerns where improvement will enhance patient care and safety.
G. Completes falls assessment and follows policy as well as ED algorithm for falls.
Demonstrates behavior that is supportive of cost effective patient care:
A. Sets priorities and utilizes time efficiently in order to complete work on time.
B. Ensures items used are properly charged and utilized appropriately.
C. Removes and returns discontinued equipment.
• Completes EASY NET for broken or malfunctioning equipment.
D. Demonstrates work habits and demeanor which contributes to the effective functioning of the unit and
• Utilizes time clock appropriately for clockings, including education, etc.
• Is responsive to staffing needs of the unit.
• Assists in maintaining unit cleanliness.
Enhances professional growth and development:
A. Attends education programs, mandatory inservices, workshops, and unit meetings working towards
attending or reading meeting minutes 8 or 12 months.
B. Completes unit education in a timely manner.
C. Seeks out and utilizes education from professional journals and other accepted resources.
D. Incorporates knowledge obtained into practice patterns
Provides safe environment of care for patients, visitors, and staff:
A. Identification of safety, infection control, and work environment hazards with prompt resolution and/or
reporting of problems.
B. Demonstrates current knowledge of:
• Disaster Plan
• Fire Safety
• Universal Precautions
• Hazardous Material Identification
• Electrical Safety
• Easy Net
Provides age specific knowledge and skills where applicable. Works effectively with various cultures and ethnic groups.
A. Uses appropriate tools and resources for age, cultural, or ethnic needs
B. Care provided using age-appropriate modification of procedure and communication.
Education: Graduate of an accredited school of nursing either Associate Degree, Bachelor of Science in Nursing or Diploma Nursing Program.
Licensure: Registered Nurse current Arkansas license
Certifications: Current Basic Life Support or complete within 90 days of hire, Current Advanced Life Support or complete within six months of hire, Current Pediatric Life Support or complete within one year of hire, Current TNCC or complete within one year of hire
Other: Ability to hear and read effectively. Ability to read, write and communicate effectively in English. Ability to navigate effectively in many computer systems. Ability to work in a team focused environment. Ability to work in a rapid-paced work environment. Ability to work independently. Good problem-solving skills. Ability to provide quality bedside patient care. Preferred Education: BSN
Preferred Experience: Prefer one year of experience in emergency nursing.
Preferred Certifications: Current ASLS or recommended completion within one year of hire, Current NRP or recommended completion within two years of hire, Current ENPC, Current CEN, Current CPEN, Current TCRN, Current CCRN
Preferred Other: Additional languages preferred. Previous experience with the Epic computer system preferred.