Mercy Health

  • Certified Nursing Assist I

    Requisition ID
    Position Type
    Med Surg
  • Overview

    Job Template Header


    We’re a Little Different


    Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.  


    We don’t believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.


    At Mercy, you’ll feel our supportive community every step of your day, especially the tough ones. We’re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.


    Responsibilities and Qualifications

    Provides direct patient care to all age groups under the direct supervision of a Registered Nurse consistent with the established guidelines of practice, the Goals of Mercy's Health System, the Philosophy of the Sisters of Mercy, the Code of Professional and Business Ethics and the Employee Code of Conduct.


    Receives on-coming shift report from nurse in a timely fashion.
    Reports patient’s progress and unusual findings to nurse in a timely manner.

    Assists patient with body hygiene.
    Provides skin care.
    Provides body/oral hygiene.

    Bed positioning
    Dangling and walking
    Sitting in chair

    Bathroom privileges or commode
    Using bedpan or urinal
    Other special activities

    Straightens and changes linen in occupied and unoccupied beds.
    Keeps patient rooms clean and in good order.
    Provides for needed supplies/items for patient comfort.
    Answers call lights promptly.

    Ensures that menus are obtained completed, collected and returned.
    Ensures that patient’s nourishments are correct.
    Assures that patients have correct trays.
    Prepares patients for meals.
    Sets up food trays, serves, collects, and returns them to cart.
    Feeds or assists in feeding patients, as necessary.
    Observes and records patient’s appetites.
    Obtains and serves late trays, additional food, special nourishment and fresh water as necessary.

    Records weights and graphics correctly.
    Records activity on ADL flow sheet.
    Records I&O correctly when indicated.

    Assists with dismissal of patient.

    Prevents skin breakdown by repositioning patient every two hours, if indicated.
    Obtains accurate vital signs (BP, respirations, apical and radial pulse, temperature).

    Meets productivity standards
    Completes work in a timely manner.
    Strives to increase productivity.
    Works quickly.
    Achieves established goals.

    Demonstrates accuracy and thoroughness.
    Displays commitment to excellence.
    Looks for ways to improve performance.
    Monitors own work to ensure quality.

    Job Knowledge:
    Competent in required.
    Exhibits ability to learn and apply new skills.
    Keeps abreast of current developments.
    Requires minimal supervision.
    Displays understanding of how job relates to others.
    Uses resources effectively.

    Problem Solving:
    Identified problems in a timely manner.
    Gathers and analyzes information skillfully.
    Develops alternative solutions.
    Resolves problems in early stages.
    Works well in group problem solving situations.

    Expresses ideas and thoughts verbally.
    Expresses ideas and thoughts in written form.
    Exhibits good listening and comprehension.
    Keeps others adequately informed.
    Selects and uses appropriate communication methods.

    Volunteers readily.
    Undertakes self-development activities.
    Seeks increased responsibilities.
    Takes independent actions and calculated risks.
    Looks for and takes advantage of opportunities.
    Asks for help when needed.

    Displays original thinking and creativity.
    Meets challenges with resourcefulness.
    Generates suggestions for improving work.
    Develops innovative approaches and ideas.

    Adapts to changes in the work environment.
    Manages competing demands.
    Accepts criticism and feedback.
    Changes approach or method to best fit the situation.

    Planning and Organization
    Prioritizes and plans work activities.
    Uses time effectively.
    Plans for additional resources.
    Integrates changes smoothly.
    Sets goals and objectives.

    Establishes and maintains effective relations.
    Exhibits tact and cooperation.
    Displays positive outlook and pleasant manner.
    Offers assistance and support to coworkers.
    Works cooperatively in group situations.
    Works actively to resolve conflicts.

    Displays willingness to make decisions.
    Exhibits sound and accurate judgment.
    Supports and explains reasoning for decisions.
    Includes appropriate people in decision making process.
    Makes timely decisions.

    Responds to requests for service and assistance.
    Follows instructions, responds to management direction.
    Takes responsibility for own actions.
    Commits to doing the best job possible.
    Keeps commitments.
    Meets attendance and punctuality guidelines.

    Wears proper personal protective equipment when appropriate. Observes universal
    precautions consistently. Wears clothing and Health System badge consistent with
    dress code, and attends to personal hygiene to maintain a clean, well-groomed
    appearance. Meets Health System attendance standards. Performs related duties as



    We’re all unique pieces of a puzzle at Mercy, connected together to create a beautiful picture of health. And being the perfect fit for your role requires a specific set of qualifications that you’ll bring with you:



    Education: Successful completion of a recognized Nurse Assistant training course.
    Experience: Preferred
    Certifications: Certified Nurse Assistant BLS Certification required within 90 days of hire.




    We’ll Support You at Work and Home


    Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed.  We offer day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds to benefit-eligible co-workers, including those working 48 hours or more per pay period!


    What Makes a Good Match for Mercy


    Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.


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